SG Casino Terms of Service

Welcome to SG Casino. These Terms and Conditions ("Terms") govern your use of our website, SG Casino.com, and all services we offer, including our casino games, live casino, sportsbook, and promotions. By creating an account and using SG Casino, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not register or use our services.

About Our Operator

SG Casino is owned and operated by Rabidi N.V., licensed under Curaçao eGaming 8048/JAZ and Anjouan Gaming. We launched in 2023 and have since built a platform offering 690+ live games, 316+ jackpot games, and titles from over 111 game providers, including Playson, BGaming, Betsoft, Yggdrasil, and Endorphina. Our SG Casino login grants access to slots, table games, live dealer tables, and a full sportsbook.

Eligibility and Account Registration

To use SG Casino, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. When you complete the SG register process, you must provide accurate, current, and complete information. We reserve the right to request identity verification documents at any time in accordance with our Know Your Customer (KYC) procedures.

• You may only hold one SG Casino account per person, household, or IP address
• We do not permit registration from residents of restricted countries, including the United States, United Kingdom, Netherlands, Sweden, Ukraine, and several others listed in our policies
• Promotions, including our SG no deposit bonus offers, are not available to residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, or Malaysia
• We may suspend or close accounts that provide false information during SG casino login or registration

Deposits and Withdrawals

We support a wide range of payment methods, including Interac, Visa, Mastercard, PlayID, MiFinity, and numerous cryptocurrencies such as Bitcoin, Ethereum, USDT, and Solana. Minimum deposit amounts start at 10 CAD via Interac, while a minimum deposit of 30 CAD is required to qualify for our welcome bonus. When you request an SG withdrawal, processing times vary depending on the method chosen, with e-wallets typically settling within moments and bank transfers taking 3-5 business days.

• Withdrawal limits are tied to your VIP level, ranging from 750 CAD to 2,300 CAD per day
• We allow a maximum of three pending withdrawal requests at any time
• Withdrawal requests are processed Monday through Friday, 06:00-17:00 GMT
• Deposits made via Neteller or Skrill do not qualify for our welcome bonus

Our Welcome Bonus and Promotions

At SG Casino, we offer a Casino Welcome Bonus of 100% up to 750 CAD plus 200 free spins and one chance at our Bonus Crab feature on your first deposit. This SG casino bonus requires a minimum deposit of 30 CAD and must be activated through My Bonuses in your Profile before placing any bets with your qualifying deposit.

Our free spins are distributed in batches of 20 per day over 10 days, with each batch expiring after 24 hours if unclaimed. Wagering requirements are set at 35x the deposit plus bonus amount, while free spin winnings carry a 40x wagering requirement. We cap the maximum release to your real balance at 10x the bonus amount, and the maximum bet permitted while a bonus is active is 150 CAD.

Here at SG Casino, we also run a Weekend Reload Bonus, Weekly Reload Bonus, Daily Cashback, and Live Cashback programs for our active players. Our sportsbook bonuses include a First Deposit Bonus, Cashback Bonus, Bet Builder Risk Free offer, Parlay Boost, Early Payout, and Bore Draw promotions. These are detailed fully in our Promotions Terms, and any SG bonus code requirements, where applicable, will be clearly stated at the time of the offer.

VIP Program and Loyalty Rewards

We reward loyal players through our five-level VIP program, determined by your activity over the preceding 90 calendar days. Each level unlocks higher withdrawal limits, personalised offers, cashback percentages up to 15%, and for our top-tier members, access to a dedicated VIP manager and our VIP Elite Society, which provides an extra 600 CAD daily. Our gamification features, including Challenges, the Shop, Tournaments, and the Wheel of Fortune, are available to engage all registered players.

Responsible Use of Our Services

You agree to use SG Casino solely for personal, non-commercial entertainment purposes. We prohibit the use of bots, automated scripts, or any software designed to gain an unfair advantage. You are responsible for maintaining the confidentiality of your SG login credentials and must notify our support team immediately if you suspect unauthorized access to your account.

• You must not attempt to exploit software errors, bonus abuse, or payment processing faults
• We reserve the right to void winnings obtained through fraudulent activity or breach of these Terms
• Multiple accounts, collusion, or chip dumping in live or table games are strictly forbidden

Limitation of Liability

We provide our platform on an "as is" basis and do not guarantee uninterrupted access to SG Casino at all times. We are not liable for losses arising from technical malfunctions, internet connectivity issues, or third-party software failures beyond our reasonable control. Our liability, where permitted by law, is limited to the amount held in your account balance at the time of any dispute.

Changes to These Terms

We may update these Terms periodically to reflect changes in regulation, our services, or operational practices. Continued use of SG Casino following any amendment constitutes your acceptance of the revised Terms. We encourage you to review this page regularly.

Contact Our Support Team

If you have questions regarding these Terms, our SG casino bonus policies, or need assistance with your account, our live chat is available 24/7, or you may email us at support@SG Casino.com. We at SG Casino are committed to providing transparent, fair, and responsible service to every player who joins our platform.